1.Who are we
We are the company responsible for the processing of your
personal data in accordance with this policy which means that
we are the data controller.
Here’s our information:
Urvin Finance Inc.
Address: 6106 32nd St. NW Washington DC 20015 USA
EIN: 87-1424446
Email: privacy@urvin.finance
Telephone: +12024682209
To make the policy more user friendly we use “we”, “us”,
“our” etc. to describe our company. When we talk about our
“website” we mean
https://www.urvin.finance/.
When we refer to “you” we mean
you as a user of our website or customer of our online
services or products.
2.
When does the
policy apply?
The policy is related to the information we collect and
process about you when you visit or use our website and
platform (see section 1) and sign up to our online service via
the website.
3.
Links to other
websites etc.
On our website, in our emails and on our social-media
profiles, we may have links to other companies, apps or
websites (“other websites”) that aren’t ours. This policy
doesn’t cover how those other websites process your data and
we therefore encourage you to read the privacy notices on the
other websites you visit.
4.
Why, what type of
data, what legal basis and for long we process your data
Here is information about us: Urvin Finance delivers urvin that is the only
finance-focused social platform with
professional quality data and tools, enabling collaborative
research, globally.
To give you a better understanding of why, what and for how
long we process your data, we’ve divided our processing
activities into areas describing the different purposes we
process your data for.
Deliver our services & products.
We process your data to deliver the services mentioned above,
products and platforms to you. This includes:
-
Registering and identifying you as a
customer/user,
-
Creating your account and setting up
your profile on our platform,
-
Logging and saving the actions you
take when you use our website and platform, including your account, profile and
settings,
-
Delivering the services and/or
products as mentioned above,
-
Handling payment transactions,
-
Responding to your questions and
providing you with customer service and support, including sending service
related messages to you, and
-
Providing you with other services that
can be ordered through the website.
The data we process about you in that regard is:
Ordinary personal data:
-
Your contact and account details, incl. your name, email,
title, telephone number,
-
Your requests and actions, e.g. sign-up and use of our
website, when you accepted our terms & conditions and
when you contacted us for support etc. If you email us,
we’ll collect the content of your message,
-
Information about what choices you made when you became a
customer and how you use our service,
-
UX research, customer feedback etc.,
-
Payment information, incl. billing address, credit or
debit card details, and payment and purchase
history,
-
Other types of interactions you will have with us and our
service, e.g customer support, user interviews, tests,
customer feedback etc.
-
Information such as the user's IP address, browser type,
browser language, operating system, the referring web
page, pages visited, location, device information, and
cookie information.
Sensitive personal data:
We don’t process sensitive personal data.
Here is the legal basis for our processing of your
data:
-
Your consent (GDPR Article 6.1.a)
-
To perform our contract with you (GDPR Article
6.1.b)
-
To pursue legitimate business interests of our own
related to operating our website and providing our
services to you, or to pursue the legitimate interests of
third parties as long as your interests and fundamental
rights do not override those interests (GDPR Article
6.1.f).
We will keep the data for as long as they are necessary for
the purposes for which they are being processed and in
accordance with our data retention policy. Special
circumstances or legal requirements may entail that such
periods may be shorter or longer, including for the purpose of
complying with legal requirements for the erasure or keeping
of data.
Marketing:
We process your data for marketing-related purposes,
including
-
sending you newsletters and email
marketing (if you’ve given consent),
-
providing you with offers, sending you
guides,
-
tailoring our communication with you
to accommodate your areas of interests and focus,
-
sending you relevant promotions,
-
If you sign up for an event, webinar
etc. we’ll process your data in that regard.
The data we process about you in that regard
are:
Ordinary personal data:
-
Your contact and account details, incl. your name, email,
title, telephone number, address and country.
-
Purchase history and use of our services,
-
What newsletters you signed up for, when you asked to
receive email marketing and guides,
-
What events, webinars, courses and other arrangements you
signed up for, and if you provide feedback, the content of
your feedback.
Sensitive personal data:
We don’t process sensitive personal data.
Here is the legal basis for our processing of your
data:
-
Your consent (GDPR Article 6.1.a)
-
To pursue legitimate business interests of our own
related to operating our website and providing our
services to you, or to pursue the legitimate interests of
third parties as long as your interests and fundamental
rights do not override those interests (GDPR Article
6.1.f).
We will only collect the data directly from you for the
purpose of carrying out the marketing activities.
We keep your data for as long as you are subscribing to our
newsletters, email marketing etc. If you ask us to unsubscribe
you, we will keep your data for a specific period after your
request so we can show that we have followed your request and
to make sure that you aren’t receiving the material. For the
other types of information, we’ll keep such data for as long
as the relevant activity is ongoing. Regarding events, courses
etc. we’ll keep your personal data as long as they are
necessary for the purposes of the course or the event in
question and for evaluating them.
Business- and product development:
We process your data to do data analysis, audits, developing
new products and services, identifying usage trends,
determining the effectiveness of our campaigns and operating
and expanding our business activities.
The data we process about you in that regard is:
-
Your contact and account details, incl. your name, email,
title, telephone number, address and country,
-
How you are using our products and services
-
Purchase history, interest areas and use of our digital
services,
-
UX research, customer feedback etc.
Sensitive personal data:
We don’t process sensitive personal data.
Here is the legal basis for our processing of your
data:
-
Your consent (GDPR Article 6.1.a)
-
To pursue legitimate business interests of our own
related to operating our website and providing our
services to you, or to pursue the legitimate interests of
third parties as long as your interests and fundamental
rights do not override those interests (GDPR Article
6.1.f).
We collect your data directly from you and we’ll keep such
data for as long as we provide our services to you.
Statistics:
We process your data to compile statistics and analytics for
the use of our website and to monitor and analyse usage and
trends. The data we process about you in that regard is:
Ordinary personal data:
-
When you visit our website, our servers may automatically
log the standard data provided by your web browser. It
includes your computer’s Internet Protocol (IP) address,
your browser type and version, your user agent, the pages
you visit, the time and date of your visit, the time spent
on each page, and other details.
-
Cookie information: We use cookies and similar
technologies to collect additional website usage data and
to operate our services.
-
We receive information when you interact with our
website, e.g. when you visit our website, log into your
account and receive emails from us. This includes
information such as your IP address, browser type, browser
language, operating system, the referring web page, pages
visited, location, device information etc.
Sensitive personal data:
We don’t process sensitive data in this regard.
We process your data on the following legal basis:
-
Your consent (GDPR Article 6.1.a)
-
To pursue legitimate business interests of our own
related to operating our website and providing our
services to you, or to pursue the legitimate interests of
third parties as long as your interests and fundamental
rights do not override those interests (GDPR Article
6.1.f).
Please read our cookie policy for more information about the
data processors we use, the duration of the different cookies
and the purposes for the processing of your data related to
statistics. You can find our cookie policy
here
.
We collect the data directly from you and from the cookies
and similar technologies.
Improve,
optimize or modify the experience on our website and
online service:
We process your data collected by your use of our website and
online services and products to improve the user experience on
our website and the services we offer. We use the data to
operate our website, enhance the security of our website and
services and its reliability and performance. We’ll also use
the data to improve the content we show you, incl. determining
what content is most helpful and how we can make the
experience when visiting our website better.
You can read about the cookies we use on our website
here
.
The data we process about you in that regard is:
Ordinary personal data:
-
When you visit our website, our servers may automatically
log the standard data provided by your web browser. It
includes your computer’s Internet Protocol (IP) address,
your browser type and version, your user agent, the pages
you visit, the time and date of your visit, the time spent
on each page, and other details.
-
Cookie information: We use cookies and similar
technologies to collect additional website usage data and
to operate our services.
-
We receive information when you interact with our
services, e.g. when you visit our websites, when you sign
into your account, or when you interact with email
subscriptions. This includes information such as your IP
address, browser type, browser language, operating system,
the referring web page, pages visited, location, device
information etc.
Sensitive personal data:
We don’t process sensitive data.
Here is the legal basis for our processing of your
data:
-
Your consent (GDPR Article 6.1.a)
-
To pursue legitimate business interests of our own
related to operating our website and providing our
services to you, or to pursue the legitimate interests of
third parties as long as your interests and fundamental
rights do not override those interests (GDPR Article
6.1.f).
We keep this data for as long as it is described in the
cookie policy.
We collect your data from you and your use of cookies, our
website and products.
Comply
with legal obligations
Data is processed to comply with legal obligations and
requirements, requests from public and governmental
authorities, relevant industry standards and our internal
policies, and protect our operations and our
rights.
Here is the data we process:
-
Your contact and account details, incl. your name, email,
title, telephone number, address, country, the company you
work for,
-
The company you work for, incl. their domain, address and
country
-
Information required to comply with public and
governmental authorities
-
Purchase history and use of our digital services.
-
Establish via a questionnaire that the user is considered
a "non-professional" as per the definition by the stock
exchange NMS committees.
-
Track real-time quote/trade requests in order to
appropriately charge users for data consumption, and to
pay exchange access fees.
-
Provide evidence to the exchanges when requested or
audited in order to demonstrate we are properly tracking
these requests, categorizing users as non-professional,
and paying them what they should be paid.
The data retention period will be based on statutory
requirements.
5.
Additional information
Some of the grounds for processing your personal data may
overlap, so there may be several reasons which justify us
processing your data. We may also use your data in other ways
but we will inform you about these purposes when we collect
your data.
If you would like more information about our legal basis for
processing your data, feel free to contact us.
Please note that special circumstances or legal requirements
may mean that such periods can be shorter or longer, depending
on the purpose of complying with legal requirements for the
erasure or keeping of information.
6.
Keeping your
personal data safe
We use reasonable organisational, technical and
administrative measures to protect the personal data that we
process about you.
However, the Internet is not a 100% secure environment which
means we can’t guarantee the security of the data you transmit
to us. Emails sent via the Internet might not be encrypted, so
we advise you not to include any confidential or sensitive
information in your emails to us.
7.
Third parties and
process ors
7.1.
Processors (companies
helping us, e.g suppliers)
We use companies (processors) to help us, e.g. with payments,
send out newsletters, run our website etc. When we use a processor we make sure that there is a legal agreement in place regarding how they will be
handling data on our behalf. We’ll also make sure that they have appropriate
security measures in place.
Here you can see which processors we are using that are
processing data on our behalf:
-
WeFunder,
-
Mailchimp,
-
Intercom,
-
Webflow,
-
Sprig,
-
Google Analytics,
-
AWS,
-
Azure,
-
Google Gmail,
-
SendGrid/Twilio
Please read our cookie policy regarding the processors we use
for those services.
7.2.
Third parties (e.g.
partners)
Currently, we work together with partners in the US, here is
the list of partners:
We do not otherwise share or supply personal
information to
third parties. We do not sell or rent your personal
information to marketers or third parties.
Please note that in the event that we are involved in a bankruptcy, merger, acquisition, reorganization, your
information may be transferred as part of that transaction. This policy will continue to apply to your information also after the information has been transferred to the new
entity.
8.International data transfers
At Urvin Finance we care about your privacy and we
acknowledge that the GDPR has specific rules set in place
regarding transfers of personal data outside
Europe.
As Urvin Finance is an American company all information
processed by us may be transferred, processed, and stored in
the United States. We endeavor to safeguard your information
consistent with the requirements of applicable laws.
For our European users our legal basis for processing your
personal data is GDPR Article 49.
9. Your rights
You have the following rights:
-
Access and rectification:
You have the right to ask us for copies of your personal data
or ask us to rectify information you think is inaccurate. We
are obligated to inform you whether or not we are processing
personal information about you, the purpose of the processing,
the categories of the personal information and any other
available information as to the source of such data. There are
some exemptions, which means you may not always receive all
the information we process but as a main rule you can always
contact us and ask for your information.
-
Erasure:
You can ask us to erase your personal information in certain
circumstances.
-
Withdrawal of consent:
If processing of your personal data is based on your consent,
you have the right to withdraw your consent at any time. Your
withdrawal will not affect the lawfulness of the processing
carried out before you withdrew your consent. You may withdraw
your consent by sending an email to
privacy@urvin.finance
-
Objection and restriction:
You have the right to ask us to restrict the processing of
your data and a similar right to object to processing. You may
at any time object to our processing of the data concerning
you. If your objection is justified, we’ll no longer process
such information.
-
Data portability:
You have the right to receive your personal information in a
structured, commonly used and machine-readable format (data
portability).
-
Where your personal data are processed for direct
marketing purposes, you have the right to object at any
time to the processing of personal data about you for such
marketing.
There may be conditions or limitations on these rights. It is
therefore not certain e.g. you have the right of data
portability in a specific case - this depends on the specific
circumstances of the processing activity. You are always
welcome to contact us and ask. The same goes for some of the
other rights.
The GDPR gives us one month to respond to you, but we’ll try
to respond sooner.
9.1. Complaints
If you wish to report an issue or if you feel that we haven’t
addressed your concerns in a satisfactory manner, you may
contact the relevant data protection authority.
9.2. Assistance and support
You can take steps to exercise your rights by using this
email: privacy@urvin.finance. If you have questions about the
policy, feel free to contact us by using the contact details
in this policy.
10.
How to unsubscribe to email
marketing material?
If you have subscribed to our newsletters or asked to receive
marketing material from us, you can always unsubscribe. In all
these emails, we include an unsubscribe link and you can
always click the link and easily unsubscribe.
You can also unsubscribe by sending us an email to
privacy@urvin.finance or by using the unsubscribe link in the
footer of our newsletter.
11. Children and our Services
Our services and website are not directed to children, and
you must be over 18 years old to use our services and
website.
12. Questions
Please contact us if you have any questions about our
policy.
13. Changes to this policy
Sometimes we need to make changes to this policy to reflect
our current practices. We will take reasonable steps to let
you know about changes via our website.
If you are a registered user, we will notify you via email if
significant changes are being made to the policy using the
email address you gave us when you signed up. If you continue
to use our website or services after the notification, we will
regard this as your acceptance of our privacy practices.
The policy was last updated on January 14 2022
